Emotional Intelligence is discussed by Sameer Somal, CFA, CFP, CAIA and CEO and Co-Founder of the Blue Ocean Global Technology:
He says, “Emotional intelligence is one of the drivers of success regardless of industry.”
Sameer believes that HR can change the course of an organization. Why? Because they handle people in the organization.
One common question is, “How can I be more thoughtful when they are unhappy about somebody?”
So many people are good at numbers. The speaker But according to Albert Einstein, “Not everything that can be countrd counts, and not everything that counts can be counted.”
What is Emotional Intelligence?
Emotional intelligence isn’t really taught in school.
Many situations, we don’t know what to do or how to react.
This is a cool quote that Sameer shared:
How many times have we wanted to tell someone off?
Sameer shares that if we want to tell someone off, we still needs to be TACTFUL.
Tact is the ability to express an opinion without making an employee.
As HR, we need to be tactful, patient and helpful.
Winston Churchhill says Tact is the ability to tell people to go to hell, but for them to still feel it’s going to be a great trip.
Here’s how the brain works?
Bill Gates is pretty good in making emotional decisions logically. While Steve Jobs gets angrier, Bill Gates get calmer when problems arises.
Emotional Intelligence helps us CONNECT with our Staff
Empathy for example helps build trust and strengthens relationships. You know when someone is empathetic.
Here are the three stages of Empathy:
Instead of cutting people off, PAUSE.
Emotional intelligence is to allow staff their spotlight. Be emotionally present. Here’s the way to develop and practice empathy:
Actively listen. If they are upset, let them be heard first. It may just be as simple as “How do you feel about X, Y, and Z?”
Sometimes, it’s as simple as saying, “Tell me more about that.”
Learn to Detach. People with emotional intelligence can compartmentalize the problems depending on who approaches them.
For Sameer, when talking to people, make them feel like the most important person in the room.
For example, with Networking — emotional intelligence helps you make connection with people you have never met.
When networking, use your EARS AND MOUTH proportionally. Women can be very good at this.
Talk to a man about themselves and they will talk to you for HOURS.
85% of success is due to our ability to connect with others. Only 15% is due to our ttechnical skills.
The ability to relate to others will drive success.
When talking to people, show interest with your body language. You can’t fake this!
Find your unique approach. Play to your strength!
There are takers that you meet. The key about Takers is they ask and ask, but they never give. Also give along with the taking.
People do business with people they LIKE. So be LIKEABLE.
Always make sure you are diligent and follow through with what you say.
Write a handwritten note to be more memorable.
Pay it forward. Giving your time is free.
To contact the best speaker in the 12th HR SUMMIT so far, here’s his contact details: