Tag: accountability

Why Does Your Boss Ask You to Admit Your Mistake

.Reading time 5 minutes.

I had an engraver who mistakenly added another “0” when engraving on an item. As a result, the product wrote 20021 instead of 2021. Obviously, we have to junk the item. It was engraved on a gold-plated metal so such mistake is not erasable. “What happened?” I asked. In Tagalog, “Anong nangyari?” The staff said […]

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Leadership Lessons: Ravi Zacharias – When Great Christian Leaders FAIL

.Reading time 59 minutes.

I’m not sure if everyone knows but I’m a Christian. My mother’s side of the family is Christian, and my uncle and auntie used to be field missionaries and are now head of a church in Marikina. If you worship in the Christian circles, then you will definitely know who Ravi Zacharias is. Ravi was […]

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Leadership Series: Create an Atmosphere where your People can Tell the Truth

.Reading time 3 minutes.

I received a call this afternoon. My new supervisor made a big boo-boo — She erroneously gave our staff the wrong schedule causing the store to still remain closed until noon. The late opening caused us to incur mall late opening charges, which usually, if hidden, can be charged to the affected staff for not […]

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Leadership Lesson: Assign Responsibility to the Person to Increase Accountability

.Reading time 5 minutes.

We love a hurrah story — A story when a group comes together in lieu of a single goal, working together cooperatively and achieving success. A hurrah story is big picture. It makes a great story, but when you inspect it more carefully, you can see that this hurrah story is made out of a […]

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