How can you tell if someone’s lying?

The wonders of a lie is that it’s usually not perfectly thought of… That means, when a question was asked, the lie was blurted without much thought whatsoever. What’s more, if other fellow liars are involved, there is not a lot of discussion involved aside from answering the question. This makes it easier to catch […]

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If you don’t watch your staff, don’t be surprised if they go and party!

My father-in-law tells me about a janitor who works in his Association’s building. Since he was the Association President that year, he was the one who interviewed and oriented that personnel before hiring him. “The janitor was good. He has initiative,” he shared. “He would come in on time, mop the floors, clean the bathrooms, and even […]

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“Hindi Pwedeng Hindi” (Never say Never)

When I worked at a prestigious investment bank, I asked my assistant to DHL a very important time-critical document to one of our largest clients. It was her visa, which will allow her to fly to Taiwan that Sunday for a very important two-day conference that following week. My assistant couriered the document to our […]

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Quitting While You’re Ahead

Our store in Robinsons Galleria was the branch that started it all.  It was the first branch we signed the contract on after my in-laws gave us the company to manage. We refurbished a brand new look and feel for our kiosk, and it became the jumping board in updating the brand.  Last month. we […]

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Whoever said being a boss means bossing people around is LYING

My husband’s friend quit his cushy job to start his own business.  Apparently, many believe that if you want to be a millionaire and be able to order people around, you need to have your own business.  I don’t think I’m in the right business as I don’t order people around. In fact, I don’t […]

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Inertia stops you from succeeding

Three years ago, when husband and I got married, my in-laws gifted us with a small, fledging retail business. “This will be your bread and butter,” they said. I looked at the numbers and quickly became concerned. Rent was high and labor costs weren’t cheap either. And while 11 stores were not a laughing matter, […]

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Interview Chronicles: Top 5 Red Flags when Interviewing

I’ve interviewed thousands of people since our business is in retail and we have been expanding.  When I interview, there’s a few red flags I look out for. The biggest bombs come after the question, “Why did you leave your last employer?”  Here are a few red flags I look out for when I interview. […]

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How can you work if you are hungry?

I had a staff member start working for us last week.  According to her, she was living with her aunt in Caloocan, and the aunt was forcing her to find work. “I only have php 5.00 in my pocket,” she said with tearing eyes. “I have to find a job.” I hesitated to give her […]

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Lesson of the Day: Engagement

I read an interesting article by Business Insider, “My 11-year-old son auditioned at Juilliard, and we both learned a lot about how top performers practice.” As I read the article, I can’t help but ask, “How engaged are we really with our life? Our work?” The reason why I’m asking is because I think many […]

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What are the steps for a successful startup?

It’s all about execution. No matter how great your ideas are, if you do not execute your idea, you won’t become successful. Case in point, we have a small accessory retail business. Currently we have 20 stores in major malls but are still growing. We want to grow to above 100 stores in a few […]

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When my kid gets older, I’d ask to her to work as a sales staff…

A sales staff in Manila earns minimum wage. Currently, the price is Php 491/day (USD 10.00), and the number goes up a little every year. Its a thankless job — standing up for 8 hours straight with 3 breaks (one for lunch, and two for snacks), selling to random customers in the mall. Time-in is at […]

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